Refund policy
Last updated: April 22, 2022
Cycling Association of Yukon understands that money is valuable, and circumstances arise that can cause a change in your plans.
We use revenue from our memberships, programs and events to fund these initiatives, pay staff, buy supplies, keep equipment operational and support our community. For programs and events, we forecast our resource planning based on how many riders we are expecting.
Our refund policy came into effect on November 17, 2021.
Membership refunds
A Cycling Association of Yukon membership is not refundable. Exceptions may be made for season-ending injuries or other medical reasons with documentation from a medical professional.
Contact info@yukoncycling.com for more information.
Program registration refunds
A program registration is not refundable. Should a registrant have a medical issue that prevents them from participating in a program, that fee may be transferred to a future program within the same season with documentation from a medical professional.
To preserve your ability to transfer you must email info@yukoncycling.com with a letter from a medical professional by 11:59 p.m. no later than 3 days prior to the start date of the program you are going to miss.
If Cycling Association of Yukon receives no such documentation by the deadline, the rider forfeits their ability to transfer to a future date.
Event registration refunds
An event registration is not refundable. Should a registrant have a medical issue that prevents them from participating in an event, that fee may be transferred to a future event within the same season with documentation from a medical professional.
To preserve your ability to transfer you must email info@yukoncycling.com with a letter from a medical professional by 11:59 p.m. no later than 3 days prior to the event you are going to miss.
If Cycling Association of Yukon receives no such documentation by the deadline, the rider forfeits their ability to transfer to a future date.
Exceptions to our refund policy
Cycling Association of Yukon reserves the right to make special exceptions to the policy when we deem it necessary.
